Warranty
1. Limited Warranty
The Emmer Kitchen comes with a 1-year limited warranty from the date of purchase, covering manufacturing defects in materials and workmanship under normal use.
2. What Is Covered
- Structural integrity of the kitchen module and slide-out mechanism.
- Defects in components such as hinges, handles, and attachment points.
- Gas connection safety features, excluding consumable parts like gas canisters.
3. What Is Not Covered
- Normal wear and tear, scratches, dents, or cosmetic damages.
- Issues arising from misuse, neglect, improper installation, or unauthorized modifications.
- Consumable items or third-party accessories.
- Damage caused by accidents, shipping mishandling after delivery, or natural disasters.
4. How to Claim
To file a warranty claim, contact our support team with:
- Proof of purchase (receipt or invoice).
- Photos or videos detailing the issue.
If the claim is approved, Emmer will repair or replace the product at no additional cost.